Web
MyMBSA E-Government Portal
Digital government services platform with online payment gateway, license applications, and facility booking.
Duration
6 months
Team Size
6–8
Location
Malaysia
Client
Majlis Bandaraya Shah Alam
Technologies Used
Cutting-edge technology stack built for performance and scalability
React
Redux-Saga
Formik
Styled-Components
i18next
Payment Gateway API
Challenges
Fragmented service access across departments
Long physical queues for payments
Integration with multiple legacy backends
Outcomes
Reduced service completion time by 35%
Increased online payment adoption to 48%
Decreased call center volume by 40%
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